“The committee was called System Redesign and the purpose of the meeting was to figure out ways to correct the department’s efficiency. And one of the issues at the time was the backlog,” Oliver Mitchell, a Marine veteran and former patient services assistant in the VA Greater Los Angeles Medical Center, told TheDC.
“We just didn’t have the resources to conduct all of those exams. Basically we would get about 3,000 requests a month for [medical] exams, but in a 30-day period we only had the resources to do about 800. That rolls over to the next month and creates a backlog,” Mitchell said. ”It’s a numbers thing. The waiting list counts against the hospitals efficiency. The longer the veteran waits for an exam that counts against the hospital as far as productivity is concerned.”
By 2008, some patients were “waiting six to nine months for an exam” and VA “didn’t know how to address the issue,” Mitchell said.
In my last conversation with Swamp Heathen 1, he mentioned that he tried to get copies of his medical records, especially the ones for a specific injury. The Army hospital told him that they turned his records over to the VA; the VA told him that they had none of his records. While I don’t think that having his old Army records would have saved him, it was one more stress that he did not need, and it does no good to “make the problem go away” in this manner.
I also plan on using this in my next Obamacare argument. When rationing doesn’t work, is the delete key next?